Contact Us
We are always happy to hear from you, if we cannot help you, we can always point you in the right direction.
contact us 1300 723 628
Getting in touch with us is easy. If you are on a phone or tablet, you can click your state below to call through our helpdesk team. One of our friendly helpdesk staff can best advise you on how to solve any computer or technology problems. We can then arrange for one of your local technicians to assist you at your home or business, at a time that is convenient for you.
We are operating in all States and Territories of Australia, select your state below, or just dial the National Number 1300 723 628, if you are not sure.
Head Office
Unit 16,
87-91 Heatherdale Road
Ringwood Victoria 3134
Field Office
Level 36, Gateway
1 Macquarie Place,
Circular Quay
Sydney NSW 2000
*Office for corporate use only
Field Office
Westpace House
Level 24,
91 King William Street
Adelaide SA 5000
*Office for corporate use only
Field Office
Level 19,
10 Eagle Street,
Brisbane QLD 4000
*Office for corporate use only
Field Office
Nishi Building
Level 9,
2 Philip Law Street,
New Acton
Canberra ACT 2601
*Office for corporate use only
Field Office
Brookfield Place
Level 11,
125 St Georges Terrace,
Perth WA 6000
*Office for corporate use only
Field Office
Level 1,
48-50 Smith Street,
Darwin City NT 0800
*Office for corporate use only
Field Office
Suite 502,
15 Albert Avenue
Broadbeach QLD 4218
*Office for corporate use only
Contact – General Information
Here are some additional ways in which to get in contact with us; for anything else, there is a contact us form at the bottom of the page.
National 1300 Phone : 1300 723 628 ( also 1300 PC DOCTOR)
Calling from overseasโ : +61 3 9937 1230
Mobile Phone : +61(0) 410 185 925
SMS : Click here to send us an SMS when viewing this page on a mobile phone
Email : helpdesk@thepcdoctor.com.au
Live Chat Link:ย Click here to open a live chat window to chat direct to the Helpdesk Staff
National Relay Service: If you are Deaf, Hard of Hearing, or have a speech impairment, contact 1300 723 628 through the National Relay Service:
- TTY users phone 133 677 then ask for 1300 723 628
- Speak and Listen users phone 1300 555 727 then ask for 1300 723 628
- Internet relay users connect to the NRS and then ask for 1300 723 628
- NRS App users connect to the NRS and then ask for 1300 723 628
- SMS users to send a text message to 0423 677 767 then ask for 1300 723 628
For more information, please contact the National Relay Services helpdesk on 133 677 or to visit www.relayservices.gov.au website.
Head Office: Unit 16\87-91 Heatherdale Road, Ringwood 3134*
* Please note to visit the head office you must call to make an appointment beforehand.
Hours: Head office is open Monday to Friday between 9:00 am – 5:30 pm AEST; we book on-site and remote support jobs between 8:00 am – 8:00 pm Monday to Friday, and 9:00 am – 5:00 pm Saturday and Sunday.
We are delighted to provide our clients with a 24-hours/7-Days a week call service, where you can call and speak to a real person here in Australia and leave a message for us. If you leave a message with the call service center during business hours, we will contact you back within 30 minutes or less. If you call outside of our business hours, these will be attended to at the start of the next business day.
Payment Methods: Cash, Credit Card, and BPAY. Credit Cards that are accepted are; Visa, MasterCard, American Express, and Diners Club. We do accept EFTPOS cards on-site, but they must have a VISA or MasterCard stamp on them.
Contact Form
