Galaxy Book Pro 360 Repair — S Pen + 2-in-1 Specialist
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Galaxy Book Pro 360 is the 2-in-1 variant — 360-degree hinge, AMOLED touchscreen, S Pen support (with the same digitiser tech as Galaxy Note + Galaxy Tab S). Aimed at content creators + students who want pen + paper workflow.
Models We Service
Every generation we currently service:
| Model | Display | CPU | GPU | Notes |
|---|---|---|---|---|
| Galaxy Book Pro 360 15.6″ | 15.6″ FHD AMOLED touch | Intel 11th-12th gen | Iris Xe | S Pen + 2-in-1 |
| Galaxy Book Pro 360 13.3″ | 13.3″ FHD AMOLED touch | Intel 11th-12th gen | Iris Xe | S Pen + 2-in-1 |
| Galaxy Book 360 (Galaxy Book 4 360) | Current 2-in-1 | Core Ultra | Iris Xe | Latest 2-in-1 |
Our Repair Process
- Free quote.
- Drop-off, onsite (software) or insured courier.
- Data image safety net.
- 1-3 day workshop turnaround.
- 90-day warranty.
Frequently Asked Questions
Samsung Galaxy Book Pro 360 Repair faults we repair every week
AMOLED touchscreen delamination
Symptom: Bubbles or lifting at the corners of the 15.6-inch or 13.3-inch FHD AMOLED panel after 18-30 months of use.
How we fix it: Technician removes the damaged panel assembly, transfers the digitiser and S Pen layer, then refits with new adhesive and pressure calibration.
Repair or replace? repair
360-degree hinge cable fatigue
Symptom: Screen flicker or total loss of display when rotating past 180 degrees on the Galaxy Book Pro 360.
How we fix it: Hinge assembly is opened, damaged display and touch cables are replaced with OEM-length harnesses, and torque is reset to Samsung specification.
Repair or replace? repair
S Pen digitiser failure
Symptom: No pressure response or erratic lines despite the pen pairing correctly via Bluetooth.
How we fix it: Full panel and digitiser module is replaced as a matched unit; new firmware is flashed and S Pen pairing is re-established through Windows Settings.
Repair or replace? repair
11th/12th-gen Iris Xe thermal throttling
Symptom: Sudden slowdowns and fan spin-up when running Adobe or drawing apps on the 15.6-inch model.
How we fix it: Heatsink is cleaned, thermal paste renewed with high-conductivity compound, and fan curve is verified in BIOS.
Repair or replace? repair
Battery swell on 11th-gen models
Symptom: Trackpad lift or case bulge after two years, common on the 13.3-inch Galaxy Book Pro 360.
How we fix it: Battery is removed, chassis is inspected for frame distortion, and a new 63 Wh cell is installed with updated firmware.
Repair or replace? repair
Samsung Galaxy Book Pro 360 Repair price guide
| Repair | Indicative price | Typical turnaround |
|---|---|---|
| AMOLED panel + digitiser replacement (15.6") | $920-$1180+ | 2-3 days |
| 360-degree hinge and cable set | $420-$680+ | 2-3 days |
| S Pen digitiser module only (13.3") | $640-$880+ | 2-3 days |
| Battery replacement (11th/12th gen) | $260-$340+ | 1-2 days |
| Thermal repaste and fan service | $180-$260+ | same day |
| S Pen tip pack (OEM 5-pack) | from $15 | in-store |
| Full data imaging before board work | from $149 | same day |
Prices are indicative only — every job is confirmed with a free, no-obligation quote after diagnosis. No Fix, No Fee.
Samsung Galaxy Book Pro 360 Repair — your questions answered
How much does a hinge repair cost on a Galaxy Book Pro 360?
The 360-degree hinge assembly with both display and touch cables fitted is $420-$680. We open the chassis, replace the fatigued cables, and re-torque the mechanism to Samsung specification. Turnaround is two to three days and the repair carries our 90-day warranty.
Can you fix the S Pen not responding on my Galaxy Book Pro 360?
When the digitiser fails we replace the complete AMOLED panel and digitiser as a matched unit for $640-$880 depending on screen size. After fitting we flash the controller firmware and re-pair the S Pen through Windows Bluetooth settings. The original pen works again without additional pairing steps.
Is the battery replaceable on the 13.3-inch Galaxy Book Pro 360?
Yes. The 63 Wh cell is accessible once the bottom cover is removed. We inspect the chassis for any distortion caused by previous swelling, fit a new genuine-spec battery, and update the embedded controller firmware. Cost is typically $260-$340 with same or next-day turnaround.
Do you offer onsite repair for Galaxy Book Pro 360 laptops in Sydney?
We attend onsite for software diagnostics, data imaging and hinge or battery work where the chassis does not need to be fully opened. For screen or digitiser replacements the machine is collected under insured courier and returned within two to three working days.
What warranty comes with a Galaxy Book Pro 360 screen repair?
Every screen, hinge or digitiser repair includes a 90-day warranty on both parts and labour. If the same fault reappears within that period we re-attend at no charge. The warranty is nationwide and transferable if you sell the device.
