Telstra Modem Login & Default Password – Step by Step
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Need to log in to your Telstra modem to change the Wi-Fi password or settings? Here’s the admin address, the default password for each model, and how to reset it if you’re locked out. The Original PC Doctor can recover access and secure your modem remotely if you get stuck.
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How to log in to your Telstra modem
- Connect a device to the modem (Wi-Fi or cable).
- Open a browser and go to http://192.168.0.1 (or http://mymodem).
- Enter the admin username and password (see the table below for your model).
Default login by Telstra modem model
| Model | Admin URL | Default credentials |
|---|---|---|
| Smart Modem Gen 1.1 & Gen 2 (DJA0231) | 192.168.0.1 | Username admin, password Telstra (or the password on the base) |
| Smart Modem Gen 3 & Smart Modem 4 | 192.168.0.1 | Use the Wi-Fi password printed on the base sticker |
The correct username and password are always printed on the sticker on the bottom of your modem – check there first, as credentials vary by model and may have been personalised.
Forgot the password? Reset it
Hold the recessed reset button for about 10 seconds until the modem restarts. This restores factory settings (including the default password on the sticker) – but it also wipes any custom Wi-Fi name/password and settings, so you’ll need to set those again.
Changing your Wi-Fi name & password
Once logged in, open the Wi-Fi / Wireless settings to change the network name (SSID) and password. Use a strong password and apply it to both the 2.4 GHz and 5 GHz bands. We can do this remotely and lock the modem down securely if you’d rather not.
Common Telstra modem problems we fix
- Forgotten admin password
- 192.168.0.1 won’t load
- The password on the sticker is rejected
- Locked out after changing settings
- Need to change the Wi-Fi name or password
- A factory reset wiped the configuration
Gen 1.1 and Gen 2 use admin/Telstra; Gen 3 and the Smart Modem 4 use the Wi-Fi password on the base. A reset restores the sticker default but also clears your custom Wi-Fi, so we reset safely and reconfigure without downtime where possible.
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Frequently asked questions
What is the default login for a Telstra modem?
Browse to 192.168.0.1 (or http://mymodem). On Gen 1.1 and Gen 2 the username is admin and the password is Telstra (or the one on the base). On Gen 3 and Smart Modem 4, use the Wi-Fi password printed on the base sticker.
What is the IP address for a Telstra modem?
192.168.0.1 – type http://192.168.0.1 or http://mymodem into your browser while connected to the modem.
I forgot my Telstra modem password – what do I do?
Hold the reset button for about 10 seconds to factory-reset the modem. It then uses the default credentials on the base sticker. Note this also clears any custom Wi-Fi settings.
How do I change my Telstra Wi-Fi password?
Log in at 192.168.0.1, open the Wi-Fi/Wireless settings, and set a new network password on both bands. We can do this for you remotely if needed.
More Telstra modem guides
← Back to the Telstra Modem Setup & Support hub.
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