Belong Modem Login & Default Password – Step by Step

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Need to log in to your Belong modem to change the Wi-Fi password or settings? Here’s the admin address, the default login, and how to reset it if you’re locked out. The Original PC Doctor can recover access and secure your modem remotely if you get stuck.

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How to log in to your Belong modem

  1. Connect a device to the gateway by Wi-Fi or cable.
  2. Open a browser and go to http://192.168.20.1 (some gateways use 10.0.0.138 or 192.168.1.254).
  3. Log in with username admin and the password on the back/base sticker.
ModemAdmin URLDefault credentials
Belong NetComm (NF18ACV/NF18Mesh)192.168.20.1admin + password on the sticker
Some Belong gateways10.0.0.138admin / Belong
Alternative192.168.1.254See the sticker

Forgot the password? Reset it

Hold the reset button for about 10 seconds until the lights go off, then wait ~90 seconds for it to restart. This restores factory defaults but clears any custom Wi-Fi and settings. Note the admin (gateway) password is different from the Wi-Fi password.

Changing your Wi-Fi name & password

Once logged in, open the Wireless / Wi-Fi settings to change your network name and password on both bands. We can do this remotely for you.

Common Belong modem problems we fix

  • NetComm gateway connected but no internet
  • Can’t log in at 192.168.20.1 / lost the password
  • Wi-Fi dropouts or poor coverage
  • Re-entering settings after a reset
  • Slow speeds that don’t match the plan
  • New connection, HFC/FTTP/FTTN or house-move setup

Why The Original PC Doctor

  • Since 2001 — 24+ years of Australian computer & network support
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  • All NBN types — FTTP, FTTN, FTTC, HFC, plus 4G/5G backup
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Frequently asked questions

What is the login for a Belong modem?

Browse to 192.168.20.1 (some gateways use 10.0.0.138 with admin/Belong, or 192.168.1.254) and log in with admin plus the password on the back/base sticker.

What is the IP address for a Belong modem?

Usually 192.168.20.1 for the NetComm gateways – some use 10.0.0.138 or 192.168.1.254. Check the sticker.

I forgot my Belong modem password – what do I do?

Hold the reset for about 10 seconds until the lights go off, then wait ~90 seconds. This restores the sticker default but clears custom settings, which we can re-enter.

How do I change my Belong Wi-Fi password?

Log in at 192.168.20.1, open the Wireless settings, and set a new password on both bands. Remember the admin password is separate from the Wi-Fi password. We can do this remotely.

Is the Belong admin password the same as the Wi-Fi password?

No – the gateway/admin login (on the sticker) is different from the Wi-Fi password. You need the admin one to change settings.

Can you recover access if I’m locked out?

Yes – we recover or safely reset access, reconfigure the connection, and set a strong new password.

More Belong modem guides

← Back to the Belong Modem Setup & Support hub  ·  All providers.

Belong modem setup  ·  Belong modem lights meaning

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