Framework Laptop Repair — Modular Specialist
Last Updated:
Framework Laptop is the modular repairable laptop — designed to be user-serviceable for almost every component (CPU mainboard, RAM, SSD, keyboard, screen, ports via swappable Expansion Cards). Built-in Right-to-Repair ethos. Growing niche in AU among environmentally-conscious + technical users.
Framework-specific service: Expansion Card slot wear (frequent swapping wears the connector — replace the slot module), mainboard upgrade installation (newer CPU mainboard fits the same chassis, we do the swap + test), keyboard replacement (Framework keyboards are user-replaceable but customers often prefer us to do it), and screen panel swap (Framework 13 has FHD+ and 2.8K options — we can upgrade in place).
Models We Service
Every generation we currently service:
| Model | Display | CPU | GPU | Notes |
|---|---|---|---|---|
| Framework Laptop 13 (current) | 13.5″ 2.8K 120Hz / FHD+ | Core Ultra / Ryzen AI | Iris Xe / Radeon | Modular chassis |
| Framework Laptop 16 (current) | 16″ QHD+ 165Hz | Ryzen 7/9 | Iris Xe / Radeon / dGPU module | Modular + GPU module |
| Framework Laptop 13 (2021-2023) | 13.5″ FHD+ / 2.8K | Intel 11th-13th gen | Iris Xe | First-gen Framework |
Common Issues & How We Fix Them
As a modular, repairable laptop, the Framework is built to be fixed — and we fix every part of it. These are the issues we see most.
Mainboard faults and upgrades
Framework’s defining feature is the swappable mainboard. We diagnose board-level faults and handle mainboard replacements and generational upgrades while preserving your storage and data.
Expansion card and port problems
If an expansion card is not detected or a port has stopped working, the fault may be the card or the bay. We test each module and replace only what is faulty.
Keyboard and input-cover issues
Dead keys, an unresponsive trackpad or a damaged input cover are quick fixes on a Framework thanks to its modular design — we replace the affected module, not the whole laptop.
Cracked or faulty screen
We fit a model-matched display for cracked, black or flickering screens and recalibrate before return.
Battery that won’t hold charge
A Framework battery that drains quickly or will not charge is a straightforward, repairable module. We fit a correct-capacity cell and verify charging.
Won’t power on
A no-boot Framework is usually a mainboard, memory or storage fault. We work through each module to find the cause without unnecessary parts.
Every repair is covered by our no-fix-no-fee policy and a 90-day warranty, with onsite, workshop and remote options to suit your day.
Our Repair Process
- Free quote.
- Drop-off, onsite (software) or insured courier.
- Data image safety net.
- 1-3 day workshop turnaround.
- 90-day warranty.
Frequently Asked Questions
