iPhone Broken Screen Data Recovery — Get Photos, Messages, Contacts

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A smashed iPhone screen doesn’t damage your data — the storage chips are unaffected by glass damage. The only problem is you can’t see or use the screen to back the iPhone up. Our service: we connect the iPhone to a temporary working display + cable rig in our workshop, you authenticate (with your passcode), we back up to your specified storage, you walk away with all your data on an encrypted external drive.

This is one of our most common iPhone recoveries — about 40% of iPhone work. Standard turnaround is 48 hours from drop-off. We don’t replace your screen (Apple does that), but once we’ve recovered your data you can decide whether to repair the iPhone or buy a new one.

Get your iPhone Broken Screen Data Recovery today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

Common Issues & How We Fix Them

Our Repair Process

  1. Free triage.
  2. Workshop diagnostic.
  3. Storage image first (preserves original).
  4. Recovery process.
  5. Data returned on encrypted drive.
Ready to start today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

Frequently Asked Questions

Cost for broken-screen iPhone recovery?

$480-$680 fitted with full backup (photos, messages, contacts, app data) on encrypted external drive. Includes a 30-day re-recovery if anything’s missing.

Do I need to know my passcode?

Yes — absolutely required. We can’t bypass Apple’s encryption. If you remember your passcode, we proceed. If you don’t, the data is unrecoverable (by Apple’s Secure Enclave design).

What if the screen is so smashed I can't see anything to type the passcode?

That’s why we have a workshop screen rig — we connect a working iPhone display + cable so you can type the passcode normally. Bring the iPhone, that’s all we need.

Touch ID / Face ID — can I authenticate with that instead?

Yes if the Touch ID / Face ID sensor is still functional. We test both during diagnostic.

Will my photos sync to the new iPhone afterwards?

If you have iCloud Photos enabled and a recent backup, yes — restore to new iPhone gets you most of the way. We provide a full local backup as the safety net.

Can you just fix the screen so I can do this myself?

No — we don’t repair iPhones. For screen replacement, Apple Authorised Service Providers do this work and we’ll happily refer you. Most users find the data recovery + new iPhone path more cost-effective than repair on iPhones older than 3 years.

Book your Surface repair today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

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