iPhone Locked Data Recovery — Authenticated Recovery Specialist

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‘Locked iPhone’ covers several scenarios — we help with one of them: iPhones where you (the owner) still know the passcode, but can’t enter it for some reason (smashed screen, broken Touch ID/Face ID, intermittent boot). With your authorisation + your passcode, we can unlock and recover the data. We do NOT bypass passcodes on iPhones where the passcode is forgotten or unknown — that’s mathematically impossible due to Apple’s Secure Enclave hardware encryption.

What we explicitly do NOT do: (1) bypass forgotten iPhone passcodes (impossible), (2) unlock Activation Locked iPhones bought second-hand (Apple Support issue, not ours), (3) any kind of “jailbreak” or unauthorised access. We’re a legitimate data recovery service, not a phone-unlocking shop.

Get your iPhone Locked Data Recovery today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

Common Issues & How We Fix Them

Our Repair Process

  1. Free triage.
  2. Workshop diagnostic.
  3. Storage image first (preserves original).
  4. Recovery process.
  5. Data returned on encrypted drive.
Ready to start today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

Frequently Asked Questions

I forgot my iPhone passcode — can you unlock it?

No. Apple’s Secure Enclave hardware-encrypts iPhone data using the passcode as part of the encryption key. Without the passcode, the data is mathematically inaccessible by design. There is no backdoor, no police-only access, nothing. Anyone claiming they can ‘bypass iPhone passcode’ is lying.

I bought a second-hand iPhone and it's Activation Locked — can you help?

No — Activation Lock is tied to the previous owner’s Apple ID. Solutions: (1) contact the previous owner to sign out via iCloud Find My, (2) provide Apple Support with original purchase receipt for manual unlock. Both are paths we can’t help with.

My screen is smashed but I know the passcode — that's your service?

Yes — that’s exactly what we do. Bring it in. We connect to a temporary screen rig in our workshop, you type the passcode, we back up to your specified drive. $480-$680.

Touch ID / Face ID won't work but I know the passcode?

Same service path — passcode is the fallback authentication. We bypass the biometric and use the numeric passcode directly. Bring the iPhone + your passcode.

Police / law enforcement requests?

We require valid legal documentation (subpoena or warrant) for any data recovery on third-party devices. We don’t operate outside Australian law.

My ex took my iPhone — can you unlock it?

Only if you can prove ownership AND you have the passcode. Otherwise we won’t proceed regardless of circumstance. We require proof of original purchase + matching ID.

Book your Surface repair today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

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