Microsoft 365 & Outlook Setup & Support
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Microsoft 365 or Outlook giving you grief? The Original PC Doctor sets up, migrates and fixes Microsoft 365 and Outlook for homes and small businesses across Australia — email, Office apps, OneDrive and Teams — onsite or remotely. Whether you’re moving to 365, your Outlook won’t send, or you need it set up across all your devices, we sort it properly. Australia’s longest‑running mobile computer repair company, trusted since 2001. 📞 1300 723 628
📞 Call 1300 723 628
💬 Get a Free Quick Quote
Book Online Now
No Fix, No Fee Guarantee · Same‑day service available · Real Australian technicians · Onsite or remote
What We Do With Microsoft 365 & Outlook
- Microsoft 365 setup — install and set up Word, Excel, Outlook, OneDrive and Teams on all your devices.
- Email migration — move your email, contacts and calendar to 365 from an old provider with nothing lost.
- Outlook troubleshooting — fix “won’t send or receive”, missing emails, sync issues and constant password prompts.
- Business 365 tenant setup — domains, mailboxes, shared mailboxes, security and licensing done right.
- OneDrive & SharePoint — set up file sync and sharing so your documents are backed up and available everywhere.
- New device setup — get 365 and your email working on a new PC, Mac, phone or tablet.
How We Set Up Microsoft 365
- Plan it out. We work out the right 365 plan and licences for your home or business — no paying for more than you need.
- Migrate cleanly. We move email, contacts, calendars and files across so nothing is lost and there’s no downtime.
- Set up every device. Outlook and the Office apps configured on your computers, phones and tablets, with OneDrive backing up your files.
- Secure and verify. We turn on two‑factor authentication, confirm everything works, and back the job with our 14‑Day Workmanship Guarantee.
📞 Set Up My 365 — 1300 723 628
💬 Get a Free Quick Quote
Book Online Now
Microsoft 365 & Outlook Problems We Fix
- 📧 Outlook won’t send or receive email
- 🔑 Constant password prompts or “needs your attention”
- 🔄 Email not syncing across computer, phone and tablet
- 📥 Missing emails, folders or contacts after a change
- ☁️ OneDrive not syncing or “files on demand” confusion
- 🏢 Setting up 365 for a new business or staff member
- 🔁 Moving from Gmail or an old host to Microsoft 365
- 👥 Shared mailboxes, distribution lists and Teams setup
Why Choose The Original PC Doctor for Microsoft 365
- 🇦🇺 Australia‑wide — onsite across Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin and regional areas, plus remote help nationwide.
- 📧 Migrations with nothing lost — email, contacts and calendars moved safely.
- 💯 No Fix, No Fee Guarantee — if we can’t help, you don’t pay.
- 🛡️ 14‑Day Workmanship Guarantee on every job.
- 👨💻 Real Australian technicians — plain‑English, no jargon.
- 🔒 Security set up properly — two‑factor authentication and sensible protection.
- ⚡ Same‑day service available — often sorted in one visit.
- 🏆 Trusted since 2001 — Australia’s longest‑running mobile computer repair company.
What Does Microsoft 365 Setup Cost?
Setup and support is quoted up front based on what you need — a single device, a full migration, or ongoing business support. The 365 subscription itself is paid to Microsoft separately, and we’ll help you pick the right plan. Call 1300 723 628 for a quote.
What Our Customers Say
★★★★★
“My Outlook suddenly stopped sending and I had important emails stuck. The technician connected remotely, found the problem, fixed it and made sure it was syncing properly on my laptop and phone. Back up and running within the hour — brilliant.”
— Janet F., Hawthorn VIC | Outlook send/receive fix
★★★★★
“We moved our small business email over to Microsoft 365 and dreaded losing things. The PC Doctor migrated all five mailboxes, set up everyone’s Outlook and phones, turned on proper security, and we didn’t lose a single email. Smooth and professional.”
— Peter S., Small Business Owner, Newstead QLD | Business 365 migration
Frequently Asked Questions — Microsoft 365 & Outlook
Can you set up Microsoft 365 for me?
Yes. We install and set up the full Microsoft 365 suite — Outlook, Word, Excel, OneDrive and Teams — on all your devices, configure your email, and make sure everything syncs across your computer, phone and tablet. Home or business, onsite or remotely.
Why won’t my Outlook send or receive emails?
Common causes are incorrect account settings, an expired password, a full mailbox, a sync glitch or a security change at the provider. We diagnose the specific cause and fix it so your email flows properly again across all your devices.
Can you move my email to Microsoft 365 without losing anything?
Yes. We migrate your email, contacts and calendar to 365 from Gmail or an old host with nothing lost and minimal downtime, then set up Outlook on all your devices. We’ve done this for plenty of homes and small businesses.
Do I need a Microsoft 365 subscription?
For the full Outlook, Office apps and OneDrive experience, yes — there are home and business plans at different price points. We’ll recommend the right plan so you’re not over‑paying, and you subscribe directly with Microsoft.
Can you set up 365 and Outlook for my small business?
Absolutely. We handle business tenant setup, domains, mailboxes, shared mailboxes, Teams, security and licensing, and get every staff member’s devices working — all configured correctly and securely.
Why does Outlook keep asking for my password?
Repeated password prompts are usually a cached‑credential or modern‑authentication issue, or a recent security change. We clear the underlying problem so Outlook stays signed in instead of nagging you.
Can you set up OneDrive to back up my files?
Yes. We set up OneDrive so your documents, photos and folders sync to the cloud automatically — backed up and available on all your devices, with the right settings so it doesn’t fill your drive.
How much does it cost?
We quote setup and support up front based on what you need. The 365 subscription is paid separately to Microsoft. Call 1300 723 628 for a quote, backed by our No Fix, No Fee Guarantee.
Microsoft 365 Support Near You — Australia‑Wide
We come to you. Our technicians set up and fix Microsoft 365 and Outlook onsite across Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin and thousands of suburbs in between — or remotely, anywhere in Australia. Find your local technician or book online below.
📞 Call 1300 723 628
💬 Get a Free Quick Quote
Book Online Now
Same‑day service available · No Fix No Fee · 14‑Day Workmanship Guarantee · Written quote before work begins · Real Australian technicians · 100% Australian Owned & Operated · Trusted since 2001
