Onsite Computer Repair — Australia-Wide In-Home + Office
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Onsite computer repair is a complementary service to our workshop — useful when the issue is software, network, peripheral, or setup-related rather than internal hardware. We come to your home or office, fix the issue on-site (or take it to the workshop if it turns out to need internal work), and walk you through what we did.
What’s good onsite: virus / malware removal (most cases), internet / Wi-Fi setup + troubleshooting, printer / scanner setup, email migration (Outlook, Apple Mail, Gmail), cloud backup setup (iCloud, Dropbox, OneDrive, Backblaze), training (Apple ID, password manager, 2FA, family-safety setup). What’s NOT good onsite: screen replacement, battery, board-level work — these need clean workshop environment + microscope tooling.
Common Issues & How We Fix Them
Computer won’t start at home or the office
We come to you for no-boot and power faults, diagnosing and repairing onsite wherever possible so you avoid downtime.
Internet, Wi-Fi and network problems
Dropouts and dead connections are ideal onsite jobs — we test the computer and the network together, in place.
Printer and device setup
We set up and troubleshoot printers, scanners and shared devices onsite so everything works across your machines.
New computer setup and data transfer
We set up new computers and migrate your data, accounts and printers onsite, ready to use.
Slow or misbehaving machines
Where a workshop visit is not convenient, we carry out tune-ups, malware removal and upgrades onsite.
Every repair is covered by our no-fix-no-fee policy and a 90-day warranty, with onsite, workshop and remote options to suit your day.
Our Repair Process
- Phone or email triage — describe symptoms.
- Book an onsite slot.
- We arrive at your address with diagnostic kit.
- Fix what’s fixable on-site; escalate to workshop if needed.
- 30-day re-call covered.
Frequently Asked Questions
