Onsite Computer Repair — Australia-Wide In-Home + Office
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Onsite computer repair is a complementary service to our workshop — useful when the issue is software, network, peripheral, or setup-related rather than internal hardware. We come to your home or office, fix the issue on-site (or take it to the workshop if it turns out to need internal work), and walk you through what we did.
What’s good onsite: virus / malware removal (most cases), internet / Wi-Fi setup + troubleshooting, printer / scanner setup, email migration (Outlook, Apple Mail, Gmail), cloud backup setup (iCloud, Dropbox, OneDrive, Backblaze), training (Apple ID, password manager, 2FA, family-safety setup). What’s NOT good onsite: screen replacement, battery, board-level work — these need clean workshop environment + microscope tooling.
Common Issues & How We Fix Them
Our Repair Process
- Phone or email triage — describe symptoms.
- Book an onsite slot.
- We arrive at your address with diagnostic kit.
- Fix what’s fixable on-site; escalate to workshop if needed.
- 30-day re-call covered.
Frequently Asked Questions
