Superloop Modem Login & Default Password – Step by Step
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Need to log in to your Superloop modem to change the Wi-Fi password or fix your connection? Here’s how to find the admin address and login, and how to reset it if you’re locked out. The Original PC Doctor can recover access and secure your modem remotely if you get stuck.
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How to log in to your Superloop modem
- Connect a device to the modem by Wi-Fi or cable.
- Check the sticker on the back for the IP address (commonly 192.168.1.1, 192.168.0.1 or 192.168.20.1).
- Open that address in a browser and log in with the username/password on the sticker (often admin/admin).
| Modem | Admin URL | Default credentials |
|---|---|---|
| NetComm models | 192.168.20.1 or 192.168.1.1 | admin / admin (or sticker) |
| ZTE / Huawei / TP-Link models | 192.168.1.1 or 192.168.0.1 | See the sticker on the device |
Forgot the password? Reset it
Hold the reset button for about 10-15 seconds until the modem restarts. This restores factory defaults but clears any custom Wi-Fi and your Superloop connection details, which then need re-entering.
Changing your Wi-Fi name & password
Once logged in, open the Wireless / Wi-Fi settings to change your network name and password on both bands. We can do this remotely and re-secure the modem for you.
Common Superloop modem problems we fix
- Modem connected but no internet / won’t sync
- Lost the admin or Wi-Fi password / can’t log in
- Need the Superloop connection (PPPoE/E-WAN) details re-entered
- Wi-Fi dropouts or weak coverage
- Slow speeds that don’t match the plan
- New connection or house-move setup
Why The Original PC Doctor
- Since 2001 — 24+ years of Australian computer & network support
- No fix, no fee — you only pay if we solve it
- Onsite & remote — whichever is faster, same-day available
- All NBN types — FTTP, FTTN, FTTC, HFC, plus 4G/5G backup
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Frequently asked questions
What is the login for a Superloop modem?
The IP, username and password are on the back sticker – commonly 192.168.1.1 (or 192.168.0.1 / 192.168.20.1) with admin/admin.
What is the IP address for a Superloop modem?
It depends on the model – check the sticker. Common values are 192.168.1.1, 192.168.0.1 and 192.168.20.1.
I forgot my Superloop modem password – what do I do?
Hold the reset for 10-15 seconds to factory-reset it, then use the sticker login. Note this clears your Wi-Fi and Superloop connection details, which we can re-enter.
How do I change my Superloop Wi-Fi password?
Log in via the IP on the sticker, open the Wireless settings, and set a new password on both bands. We can do this for you remotely.
Why won’t my Superloop modem accept the password?
Logins are case-sensitive and may have been changed – copy from the sticker exactly. A reset restores the sticker default.
Can you recover access if I’m locked out?
Yes – we recover or safely reset access, re-enter your connection details, and set a strong new password.
More Superloop modem guides
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