Hard Drive Recovery Sandfly (7150)
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Most Sandfly hard drives that die are still recoverable when they reach the lab in the right state: powered off, unopened, and not run through free recovery software. Free phone assessment and free Quick Quote first.
Since 2001, family owned
More than two decades recovering Australian data. Free phone assessment for Sandfly. Onsite appointments Monday to Sunday, 8am–8pm.
What fails in a hard drive
Mechanical failures — clicking heads, seized spindles, electronics killed by a power spike — are opened only in our Class 100 cleanroom, where donor parts and careful hands get platters readable again. Logical failures — deleted files, corrupted partitions, accidental formats — never need the lid off: we image the drive write-protected and rebuild the file system from the map up.
Dropped and portable drives
Portable USB drives are the most-dropped objects in computing, and a spinning drive dropped from desk height can crash its heads before it lands. If a drive has been dropped, do not keep trying it — each spin-up risks scoring the platters. Power it off and have it assessed; the phone call costs nothing.
How it works
- Free phone assessment — a technician triages it honestly, in minutes.
- Get it to us — drop in, we collect around Sandfly, or mail it in via Australia Post.
- Inspection ($189) — then you receive a full list of recoverable files and a fixed quote.
- You decide — pay for the recovery only after seeing what is recoverable.
Too far from us? Mail in your device
Plenty of Sandfly customers just want to send the device in. Tell us what has happened and pay the inspection fee (from $139, depending on device and turnaround). We then email you an Australia Post label to print plus our lab address — just lodge the parcel at your nearest Australia Post outlet (you pay the postage at the counter). When it arrives we inspect it and send you a full list of the files we can recover with a fixed quote — you only pay for the recovery once you have seen what is recoverable.
Start a mail-in quoteFind your nearest Australia PostCall (03) 6156 4934
More Sandfly recovery help
Related guides for Sandfly (7150): all Sandfly data recovery · iphone data recovery · ssd data recovery · raid recovery · nas data recovery · ransomware recovery · our national hard drive recovery service · data recovery Hobart.
Frequently asked questions
How much does hard drive recovery cost in Sandfly?
The phone assessment and Quick Quote are free. The lab inspection fee for this device class starts at $189 (turnaround tier dependent), after which you receive a full list of recoverable files and a fixed recovery quote — you see what is recoverable before paying for the recovery.
Do you handle hard drive recovery for Sandfly locally?
Yes — onsite where practical (onsite appointments run Monday to Sunday, 8am–8pm), drop-in, collection around Sandfly (7150), or Australia Post mail-in from anywhere. Start with the free phone assessment.
What should I avoid doing before recovery?
Stop using the device, do not run free recovery software (it can overwrite your files), do not open a drive outside a cleanroom, do not keep power-cycling a clicking drive, and skip the freezer trick — it ruins modern drives.
Can you recover my files remotely?
Often, yes — if the computer still runs. Deleted documents, missing folders and lost emails (Outlook PST and OST included) are routinely recovered over a secure remote session while you watch. Failing hardware is the exception: a clicking or undetected drive must come to the lab, because remote work on dying hardware makes things worse.
Do not give up on that data. Call (03) 6156 4934 or get a free Quick Quote.
