iPhone Data Recovery — Australia-Wide Specialist

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iPhone data recovery is one of our specialist services. We don’t repair iPhones — but if your iPhone is broken, dead, water-damaged, or locked and you can’t get your photos / messages / contacts / files out, we can usually help. Once we’ve recovered your data, you decide whether to take the iPhone to Apple for repair or move to a new device.

Common scenarios we recover from: cracked screen so bad you can’t type (the data is fine, just inaccessible), water damage (need to act fast on corrosion), iPhone won’t turn on (battery / logic-board issue but storage chips intact), locked iPhone with you still know the passcode (we recover with your authorisation), accidentally deleted photos or messages, iCloud backup restore failed on a new iPhone setup.

What we CAN’T recover: iPhones where you don’t know the passcode (this is mathematically impossible — Apple’s Secure Enclave makes the data inaccessible without the passcode by design), Activation Locked iPhones bought second-hand where the previous owner hasn’t signed out (that’s an Apple Support issue, not a data recovery issue). We’re upfront about these limits — no false hope.

Get your iPhone Data Recovery today
Onsite or workshop. 90-day warranty on every repair.

Models We Service

Every generation we currently service:

ModelYearCommon faultsService status
iPhone 16 / Pro / Pro Max (2024)A18 / A18 Pro chipUSB-CApple Intelligence
iPhone 15 / Pro / Pro Max (2023)A16 / A17 Pro chipUSB-CAction Button (Pro)
iPhone 14 / Pro / Pro Max (2022)A15 / A16 chipLightningDynamic Island (Pro)
iPhone 13 / mini / Pro / Pro Max (2021)A15 chipLightningProMotion (Pro)
iPhone 12 / mini / Pro / Pro Max (2020)A14 chipLightning + MagSafe5G capable
iPhone 11 / Pro / Pro Max (2019)A13 chipLightningLast LCD model
iPhone XS / XR / X (2017-2018)A11 / A12 chipLightningFace ID introduction
iPhone 8 / 8 Plus / SE 2/3 (2017+)A11 / A13 / A15 chipLightningTouch ID
iPhone 7 and older (2016-)A10 chip and olderLightning + 30-pinLegacy iPhone DR

Common Issues & How We Fix Them

Find your iPhone scenario

Our Repair Process

  1. Free triage — we tell you what’s recoverable before quoting.
  2. Drop-off or insured courier across AU metros.
  3. Image the storage first to preserve original.
  4. Logical or chip-off recovery as needed.
  5. Data returned on encrypted external drive.
Ready to start today
Onsite or workshop. 90-day warranty on every repair.

Frequently Asked Questions

How much does iPhone data recovery cost in Australia?

Logical recovery (iPhone alive but locked or screen broken): $480-$880. Physical recovery (water damage, dead iPhone, chip-off): $880-$2,400 depending on iPhone model + damage extent. We quote firm after diagnostic.

Do you repair iPhones?

No — we’re a data recovery specialist, not a repair shop. We get your data off broken iPhones; we don’t replace screens, batteries, or charging ports. For those repairs, contact an Apple Authorised Service Provider after we’ve recovered your data.

Can you bypass iPhone passcode?

No — that’s mathematically impossible. Apple’s Secure Enclave hardware-encrypts iPhone data with the passcode as part of the encryption key. Without the passcode, the data is unrecoverable by design. Anyone who claims they can ‘bypass’ iPhone passcode is either lying or scamming you.

I bought a second-hand iPhone and it's Activation Locked — can you unlock it?

No — Activation Lock is tied to the previous owner’s Apple ID. You need them to sign out via iCloud Find My, OR you need to provide Apple Support with the original purchase receipt for a manual unlock. We can’t help with either path.

My iPhone screen is smashed but I know the passcode — recovery path?

Good news — fully recoverable. We use a temporary screen + cable setup to enter the passcode and back up the iPhone via standard iTunes / Finder. $480-$680 fitted. Data is yours; you decide what to do with the iPhone after.

Water damage iPhone — what should I do RIGHT NOW?

(1) DO NOT TURN IT ON to ‘see if it works’. (2) Power off if it’s still on. (3) Don’t put it in rice (myth — doesn’t help). (4) Bring it in same-day or arrange same-day insured courier. The clock is on corrosion damaging the storage chips.

What if my iPhone is dead — can the data still be alive?

Often yes. Storage chips are separate from the battery, screen, and main CPU. We use DFU mode or chip-off to access the NAND chips directly. Even a ‘dead’ iPhone usually has recoverable data if you bring it in soon enough.

iCloud backup vs on-device data — which do you recover?

Both. If you have a recent iCloud backup we can help restore it to a new iPhone. If you don’t, we recover directly from the broken iPhone’s storage. Most cases need on-device recovery because iCloud backups are 24+ hours old.

How long does iPhone data recovery take?

Logical recovery (alive iPhone): same-day to 48 hours. Physical recovery (water / dead iPhone): 3-7 business days. Chip-off recovery: 5-10 business days. We provide daily status updates.

Is my data safe during the recovery process?

Yes. We work in a clean workshop, document our chain of custody, and return data on an encrypted external drive. We do not store, copy, or examine your data beyond what’s necessary for recovery.

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