Microsoft Surface Pro Screen Repair — Pro 4 through Pro 11

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Surface Pro screens are bonded glass-on-LCD assemblies (Pro 8 onwards adds high-refresh-rate options). Drop damage almost always destroys both layers; the assembly is the replaceable unit. We stock Pro 4 through Pro 9 in workshop; Pro 10 and Pro 11 are 3-5 business day order.

Same- or next-day in metro for stocked generations. Genuine Microsoft assemblies, 90-day warranty on parts and labour.

Get your Microsoft Surface Pro Screen Repair today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

Models We Service

Every Microsoft Surface generation we currently service for this issue:

ModelPricingStockTurnaround
Surface Pro 4$450-$550In stockSame-day
Surface Pro 5$500-$600In stockSame-day
Surface Pro 6$500-$600In stockSame-day
Surface Pro 7 / 7+$550-$650In stockSame-day
Surface Pro 8$750-$850In stockSame- to next-day
Surface Pro 9$800-$950In stockSame- to next-day
Surface Pro 10$950-$1,100Special order3-5 business days
Surface Pro 11$1,000-$1,150Special order3-5 business days

Common Issues & How We Fix Them

Cracked glass, display still works

Even when the LCD underneath looks fine, the cracked glass usually has hairline damage extending into the digitiser — touch will degrade over time. We recommend full assembly replacement.

Black screen after drop

Drop damaged the LCD or the display ribbon. Sometimes the screen replacement alone fixes it; sometimes there’s a board-side ribbon connector that needs re-seating too. Diagnostic confirms.

Touch dead in part of the screen

Digitiser layer damage. The whole assembly is the part; partial-area replacement isn’t a thing on bonded assemblies.

Screen lifting at bezel (no impact)

Battery swell underneath has pushed the assembly off the chassis. You need a battery replacement first; the screen may be recoverable if the swell is caught early.

Our Repair Process

  1. Photo quote — 2-3 photos and your model gen number.
  2. Confirm stock.
  3. Drop off or courier in.
  4. Same- or next-day workshop turnaround for stocked generations.
  5. 90-day warranty.
Ready to start today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

Frequently Asked Questions

How do I know which Surface Pro generation I have?

Settings → System → About → Device specifications. The model number maps to a generation. Or send us a photo of the back-cover label and we’ll identify.

Can the digitiser be replaced separately from the LCD?

No — they’re bonded into a single assembly. The assembly is the smallest replaceable unit.

Is genuine Microsoft glass important?

Yes — aftermarket assemblies often have slightly off colour calibration, dimmer backlight, and softer touch response. We use genuine Microsoft where available.

Will the new screen work as well as the original?

Yes — we colour-calibrate and run a 200-point touch test before returning the device.

Same-day repair — really?

For Pro 4 through Pro 9 in metro postcodes, if the device arrives by 11 AM, yes — collect by 5 PM same day. We hold workshop slots for screen jobs.

Book your Surface repair today
No-fix-no-fee diagnostic. Onsite or workshop. 90-day warranty on every repair.

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