Microsoft Surface Pro Screen Repair — Pro 4 through Pro 11
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Surface Pro screens are bonded glass-on-LCD assemblies (Pro 8 onwards adds high-refresh-rate options). Drop damage almost always destroys both layers; the assembly is the replaceable unit. We stock Pro 4 through Pro 9 in workshop; Pro 10 and Pro 11 are 3-5 business day order.
Same- or next-day in metro for stocked generations. Genuine Microsoft assemblies, 90-day warranty on parts and labour.
Models We Service
Every Microsoft Surface generation we currently service for this issue:
| Model | Pricing | Stock | Turnaround |
|---|---|---|---|
| Surface Pro 4 | $450-$550 | In stock | Same-day |
| Surface Pro 5 | $500-$600 | In stock | Same-day |
| Surface Pro 6 | $500-$600 | In stock | Same-day |
| Surface Pro 7 / 7+ | $550-$650 | In stock | Same-day |
| Surface Pro 8 | $750-$850 | In stock | Same- to next-day |
| Surface Pro 9 | $800-$950 | In stock | Same- to next-day |
| Surface Pro 10 | $950-$1,100 | Special order | 3-5 business days |
| Surface Pro 11 | $1,000-$1,150 | Special order | 3-5 business days |
Common Issues & How We Fix Them
Cracked glass, display still works
Even when the LCD underneath looks fine, the cracked glass usually has hairline damage extending into the digitiser — touch will degrade over time. We recommend full assembly replacement.
Black screen after drop
Drop damaged the LCD or the display ribbon. Sometimes the screen replacement alone fixes it; sometimes there’s a board-side ribbon connector that needs re-seating too. Diagnostic confirms.
Touch dead in part of the screen
Digitiser layer damage. The whole assembly is the part; partial-area replacement isn’t a thing on bonded assemblies.
Screen lifting at bezel (no impact)
Battery swell underneath has pushed the assembly off the chassis. You need a battery replacement first; the screen may be recoverable if the swell is caught early.
Our Repair Process
- Photo quote — 2-3 photos and your model gen number.
- Confirm stock.
- Drop off or courier in.
- Same- or next-day workshop turnaround for stocked generations.
- 90-day warranty.
Frequently Asked Questions
