Data Backup & Business Continuity Services

Q: Isn't Microsoft 365 already backed up?

Microsoft backs up its own service. It doesn't fully cover you if a user accidentally deletes folders beyond the recycle bin window, if someone rage-deletes on their way out, or if a retention policy has been misconfigured. A third-party backup covers your data, not theirs.

Last Updated: 15 May 2026

Cloud backup configuration, local Network Attached Storage (NAS) setup, restore testing, and emergency recovery from failed drives. If your business loses data tomorrow, how long until you’re back up? We make that answer small — and tested. Need to recover data you’ve already lost? See our data recovery service →

Reliable computer backup services for Australian businesses, ensuring data protection and business continuity across all systems. — Protect your business's future with our comprehensive data backup and business continuity services, designed for peace of mind.

Call 1300 723 628 Book online → Get a Quick Quote →

🛡 25+ years in Australian IT
⚡ Same-day metro response
🤝 Real Australian technicians
✅ No-fix-no-fee diagnostic

Why backup is different to recovery

Data recovery is what you do after disaster strikes. Backup is what makes disaster a non-event. A well-designed backup — tested, offsite, versioned, recent — turns ‘we lost everything’ into ‘we’re back in 30 minutes’. Without that, a single ransomware hit, laptop theft, or disgruntled employee can end your business in a week.

Expert computer backup services in Sydney, clearly explaining the difference between proactive backup and reactive data recovery. — Understand the vital difference: backup prevents disaster, recovery reacts to it. Our Sydney experts guide you through proactive data protection.

Experience

Designing and running business backups since 2001 — from Windows Server tape backup through modern cloud-to-cloud and immutable object storage. We’ve seen every failure mode at least twice.

Expertise

Veeam, Acronis, Microsoft 365 Backup, Google Workspace Backup, Synology and QNAP NAS, Wasabi / Backblaze / AWS S3 / Azure Blob, immutable backups, 3-2-1 and 3-2-1-1-0 strategies.

Authority

Certified Veeam and Acronis partners. Referenced as backup consultants by multiple Australian accounting firms and medical practices.

Trust

We test your restores. Untested backups are just hope with extra steps. Every managed backup client gets a quarterly verified restore report — not just a green tick in a dashboard.

Data backup services we provide

Cloud backup setup

Automatic, versioned, offsite backup of your Windows, Mac, and server machines. Typically Veeam, Acronis, or Microsoft 365 Backup depending on what you already use.

Microsoft 365 & Google Workspace

Native cloud accidentally-deleted-email safeguards only go so far. We set up third-party backup of mailboxes, OneDrive, SharePoint, Google Drive, and shared drives — with 7+ year retention.

Local NAS setup

Synology, QNAP, or TrueNAS NAS for fast local restore. Properly configured with Redundant Array of Independent Disks (RAID), snapshots, and a replicated offsite copy (the 3-2-1 rule made real).

Server & VM backup

On-prem server, Hyper-V, VMware, and cloud-VM backup. Application-aware for SQL, Exchange, and file servers. Bare-metal restore capability.

Restore testing

Managed backup services for computers in Sydney, showcasing our extensive experience with robust NAS and server equipment. — With decades of experience, we design and implement robust managed backup services for computers, ensuring your data is always secure.

Every month, we test restore a sample of your backup into an isolated sandbox. Find the problem on our time, not yours. Report delivered quarterly.

Disaster-recovery planning

A written, tested DR plan with documented RPO/RTO, named responsibilities, and a run-sheet. The plan that works when the office is on fire — not the one in the drawer nobody’s opened since 2019.

Data backup pricing

Backup has a setup cost and a monthly cost. Both are transparent.

Cloud backup setup (per machine): from $280 + GST. Covers software install, initial sync configuration, schedule, and first restore test.
Monthly cloud storage & monitoring: from $24 + GST per machine per month. Includes daily check, monthly test restore, and quarterly report.
NAS supply & setup: from $1,800 + GST (4-bay consumer NAS with 20 TB usable, RAID-10, snapshot-ready).
Microsoft 365 / Google Workspace backup: from $6 + GST per user per month.
Restore test (one-off): $220 + GST — a full verified sample restore including written report.
DR planning: from $1,600 + GST for a documented, tested DR plan.

All prices exclude GST. Written quotes provided before any work. No-fix-no-fee guarantee on diagnostic work.

How we set up your backup

Scope. We ask what data matters, what your Recovery Point Objective (RPO) (how much can you lose?) and Recovery Time Objective (RTO) (how fast do you need it back?) actually are, and what you’re doing now.
Design. 3-2-1 at a minimum — three copies of the data, on two different media, one offsite. Often 3-2-1-1-0 for higher-value data (add immutable + verified).
Build & test. We install, configure, run a first full backup, and restore-test a sample before we call the job done.
Monitor & review. Managed clients get a daily health check, monthly sample restore, and quarterly reviewed report. Set-and-forget is a marketing story — real backup is monitored.

What makes us different:

Restores tested, not assumed. If your backup has never been restored, you don’t have a backup. You have an optimistic log file.
Ransomware-resistant. Immutable cloud storage so that a ransomware attack can’t encrypt your backups along with your live data.
Readable reports. Quarterly status summary you can actually give to your board or auditor, not a 40-page dashboard screenshot.
Bandwidth-aware. We measure your actual upload speed (via our free NBN speed test) before sizing cloud-backup schedules — no point scheduling 200 GB nightly if your National Broadband Network (NBN) only pushes 20 Mbps up.

Data backup FAQs

Isn't Microsoft 365 already backed up?

Microsoft backs up its own service. It doesn’t fully cover you if a user accidentally deletes folders beyond the recycle bin window, if someone rage-deletes on their way out, or if a retention policy has been misconfigured. A third-party backup covers your data, not theirs.

How often should my backup run?

Depends on your RPO. For most small businesses, daily is fine (you’re prepared to lose up to a day’s work). For finance, legal, medical, and high-activity teams, we often move to 15-minute or continuous.

Cloud backup or local NAS — which should I use?

Both. 3-2-1 rule: three copies, two media, one offsite. NAS gives you a fast local restore for small mistakes. Cloud gives you disaster-proof offsite protection. Together they cover most realistic failure modes.

What about ransomware?

We use immutable cloud storage (object-lock). Even if your entire environment is encrypted, the backup cannot be modified or deleted by the attacker. This is the single biggest improvement you can make to your ransomware posture.

Can you help after a backup has failed?

Yes — both fixing the failed backup and attempting recovery from whatever partial data exists. See our data recovery service for physical drive recovery.

How long do you keep backups for?

Default retention is 90 days rolling + monthly snapshots for 12 months. Extended retention (7 or 10 years) is available for industries with compliance requirements — accounting, legal, medical, aged care.

Free resources

A curated list of free Australian resources we recommend to every client — no affiliate links, no referral commissions, just genuinely useful things we hand out over and over again.

♻️ Free e-waste and old computer recycling

Old PCs, laptops, monitors, printers, and cables should never go in the kerbside bin. Free drop-off points across Australia:

TechCollect — free drop-off for computers, printers, and accessories at 100+ sites nationally.
Officeworks Bring It Back — most electronics, plus toner cartridges and batteries. In every store.
MobileMuster — free mobile phone recycling at Australia Post, Officeworks, Optus, and Telstra.
B-cycle — free battery recycling (household, laptop, power tool) at over 4,000 locations.

Expert cloud backup service near me, providing peace of mind for small business owners with secure, reliable data solutions. — Experience the peace of mind that comes with expert cloud backup services. Your data is safe, accessible, and always protected.

We can also arrange secure wipe + certified destruction of drives before recycling — ask for quote.

🛡️ Report a scam, fraud, or cybercrime

Lost money or exposed credentials to a scam? Report it fast. These agencies are free and take action:

Scamwatch (ACCC) — national scam reporting. Helps warn other Australians.
ReportCyber (ACSC) — for cybercrime reports: hacking, ransomware, account compromise.
IDCARE — free identity and cyber support (1800 595 160) for individuals and small businesses.
Have I Been Pwned — free check if your email or password has been in a known breach.

🔐 Free password managers

Reusing passwords is the single biggest reason accounts get hacked. Use a password manager. Free, capable options:

Bitwarden — free tier covers unlimited devices, open-source, trusted by security pros.
Proton Pass — free tier from the Proton (Switzerland) team, also open-source.
KeePass — offline, file-based, rock solid for technical users.

Need help rolling one out for your whole family or team? See our cybersecurity service →

📡 Free NBN speed test & status

Start with our own tool — it’s built for Australian NBN connections and you get a written AI-generated report plus a shareable link:

Our NBN Speed Test & Report — free, three tests per day, generates a detailed report you can email to your provider. Our recommended starting point.
Speedtest by Ookla — run from a computer wired to your router, peak + off-peak, 3 runs each.
fast.com — Netflix’s tester. Great cross-check against Speedtest.
NBN Co address check — confirm your technology type (Fibre to the Premises (FTTP), Fibre to the Node (FTTN), Fibre to the Curb (FTTC), Hybrid Fibre Coaxial (HFC), FW, Sat).
ACCC Broadband Speeds report — independent data on which RSPs actually deliver their advertised speeds.

💾 Free backup and data tools

Cheap or free options for personal and small-business backup:

Windows: Built-in File History + Windows Backup. If you have Microsoft 365 Personal or Family, OneDrive already includes 1 TB — turn it on.
Mac: Time Machine + any external USB drive. Set and forget.
Cloud: Backblaze ($7 USD/month unlimited), Proton Drive (5 GB free), IDrive (10 GB free).
Disk imaging: Macrium Reflect Free (Windows). Creates a bootable full-disk image.

Small business with more than 5 users? See our managed backup service →

🧰 Free software alternatives to expensive tools

Before you pay for software, check if a free equivalent does the job:

Office: LibreOffice, OnlyOffice, or Google Docs.
PDF editing: Smallpdf, iLovePDF (free tiers cover most tasks).
Photo editing: GIMP, Photopea (browser-based Photoshop clone).
Video editing: DaVinci Resolve free version rivals paid editors.
Antivirus: Windows Security (built into Windows) is plenty for most home users. No need to pay Norton / McAfee.

📞 Australian tech support hotlines — the real ones

Bookmark these — scammers love to impersonate them, so you need to know the real numbers:

NBN Co: 1800 687 626 (residential) — but call your Retail Service Provider (RSP) first, not NBN Co directly.
myGov Help Desk: 132 307 (account and login issues).
Australian Taxation Office (ATO) scam hotline: 1800 008 540.
Identity & Cyber Support Service (1800 595 160) (IDCARE): 1800 595 160 — free identity theft support.
The Original PC Doctor: 1300 723 628 — for everything else.

If someone claiming to be from Microsoft, Telstra, or the ATO calls you first, it’s a scam. Hang up and call the real number back.

Related services we handle

We cover a wide range of related requests — including cloud backup services, nas backup, business backup solutions, microsoft 365 backup, ransomware proof backup, and disaster recovery planning. Whatever you searched to find this page, we can almost certainly help. Book an on-site visit or call us to check.